Industry Intel

Girl Scouts and OpenText empower future leaders of tomorrow with cyber resilience

The transition to a digital-first world enables us to connect, work and live in a realm where information is available at our fingertips. The children of today will be working in an environment of tomorrow that is shaped by hyperconnectivity. Operating in this...

World Backup Day reminds us all just how precious our data is

Think of all the important files sitting on your computer right now. If your computer crashed tomorrow, would you be able to retrieve your important files? Would your business suffer as a result? As more and more of our daily activities incorporate digital and online...

3 Reasons We Forget Small & Midsized Businesses are Major Targets for Ransomware

The ransomware attacks that make headlines and steer conversations among cybersecurity professionals usually involve major ransoms, huge corporations and notorious hacking groups. Kia Motors, Accenture, Acer, JBS…these companies were some of the largest to be...

How Ransomware Sneaks In

Ransomware has officially made the mainstream. Dramatic headlines announce the latest attacks and news outlets highlight the staggeringly high ransoms businesses pay to retrieve their stolen data. And it’s no wonder why – ransomware attacks are on the rise and the...

An MSP and SMB guide to disaster preparation, recovery and remediation

Introduction It’s important for a business to be prepared with an exercised business continuity and disaster recovery (BC/DR) plan plan before its hit with ransomware so that it can resume operations as quickly as possible. Key steps and solutions should be followed...

Podcast: Cyber resilience in a remote work world

The global pandemic that began to send us packing from our offices in March of last year upended our established way of working overnight. We’re still feeling the effects. Many office workers have yet to return to the office in the volumes they worked in pre-pandemic....

5 Tips to get Better Efficacy out of Your IT Security Stack

If you’re an admin, service provider, security executive, or are otherwise affiliated with the world of IT solutions, then you know that one of the biggest challenges to overcome is efficacy. Especially in terms of cybersecurity, efficacy is something of an amorphous...

How Cryptocurrency and Cybercrime Trends Influence One Another

Typically, when cryptocurrency values change, one would expect to see changes in crypto-related cybercrime. In particular, trends in Bitcoin values tend to be the bellwether you can use to predict how other currencies’ values will shift, and there are usually...

New Study Reveals Disparities Between Corporate Mobile Security Policies and BYOD Practice

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In the new BYOD Security Report conducted by Webroot through first-of-its-kind research, Webroot examined the use and security of personal mobile devices in the work environment, looking at the prevalence of employee-owned devices.  The initial survey, conducted in late 2013, explored the prevalence of employee-owned devices, how they are being secured, and employee concerns regarding company-mandated security programs. The second survey, conducted in March 2014, looked at how IT managers view the risk of employee-owned devices, the prevalence of formal mobile security policies, and the extent to which employee input is included in developing BYOD policies.

Pulling from that report are some interesting key facts and findings, including:

  • Although 98% of employers have a security policy in place for mobile access to corporate data, 21% allow employee access with no security at all.
  • Over 60% of IT managers surveyed reported the use of personal devices by their employees and 58% indicated they were ‘very’ or ‘extremely’ concerned about the security risk from this practice.
  • Most employee devices are lacking real security with only 19% installing a full security app and 64% of employees limited to using only the security features that came with their devices.
  • Over 60% of employers indicated they seek employee input on mobile device security policies, but over 60% also said employee preference has little or no influence on mobile security decisions.
  • Top concerns from employees regarding a company-mandated security app include employer access to personal data, personal data being wiped by an employer, and employers tracking the location of the device. Other concerns included impact on device performance and battery consumption.
  • 46% of employees using personal devices said they would stop using their devices for business purposes if their employer mandated installation of a specific security app.

All in all, the report shows that there are striking signs that many employers and employees do not take necessary steps to ensure the protection of the corporate data on their personal devices.  While this is a weakness in the systems now, tools such as Webroot Business Endpoint Protection and SecureAnywhere Business Mobile Protection do exist to help implement security policies, and when paired with new, forward-thinking BYOD policies, can prove to be effective in keeping the corporate data secure.

A successful Gartner Summit for Webroot

2014-07-01_14-39-44Webroot, the market leader in cloud-based, real-time Internet threat detection, recently returned from the 20th annual Gartner Security and Risk Management Summit in National Harbor, Maryland.  Attended by many of the world’s top business and IT professionals in industries ranging from finance to information technology to government, the focus of this year’s conference was enablement of an organization to move forward towards its objectives, while ensuring security and protection.  The show’s theme at this year’s conference, “Smart Risk: Balancing Security and Opportunity”, summarized the challenges that many large companies are experiencing today, as they work to ensure the safeguarding of their information without slowing down the company’s productivity.

As a ‘Premier Sponsor’, Webroot attended the Gartner Summit to introduce the next generation threat intelligence services for enterprises, BrightCloud Security Services for Enterprise, which collects and analyzes threat intelligence across multiple vectors – IP, URL, File and Application – from a massive network of nearly 35 million users protected by Webroot endpoint security solutions as well as Webroot technology partners. The team was also on-hand to demonstrate Webroot SecureAnywhere Business-Endpoint Protection, which recently was updated with enhanced management capabilities to help protect large, complex network environments.

With a busy booth during the three days of exhibit time, there was a great deal of interest in Webroot’s Threat Intelligence Server and BrightCloud Services as well as the SecureAnywhere Endpoint Protection solution.  The solutions that were introduced aligned well with two key areas that the security community is interested in – namely finding better protection for their endpoints and using external threat intelligence to make their current devices smarter and optimized for more rapid incident response – as well as fitting in with the conference’s overall theme.

While at the event, Webroot was also part of various security discussions and presentations, including two sessions where CISO’s talked endpoint protection and threat intelligence.  Webroot’s Dave Dufour and Chip Witt both presented on real-time intelligence gathering, and Webroot CTO Hal Lonas presented on the difference between threat data and threat intelligence.  Mike Malloy, VP of Products and Strategy, also gave a talk on ‘the death of traditional antivirus’, a theme that forms the foundation of the Webroot security product lineup.

Thanks largely to a combination of a strong security-focused presence as well as a seamless merging of security goals between attendees and Webroot’s product offerings, the company’s presence at this year’s 2014 Gartner Security and Risk Management Summit was a major success.  Webroot is already planning on similar attendance at the coming Japanese and APAC Gartner summits to continue to drive the momentum forward.

A peek inside the online romance scam.

online-dating-scamOnline dating can be rough, and no matter how many safeguards are in place in the multiple legitimate dating websites out there, the scammers are getting around the blocks and still luring in potential victims.  While the reports of these types of scams are out there (even with copy and paste examples of the e-mails used), people still fall for the scams every day.  In this particular case, it was my profile on eHarmony that was targeted, and this is my recount of it.

It started with a potential match; a profile with a collection of tasteful photos of a beautiful woman, not too ‘out there’, but a face that stood out from the crowd.  The profile was fairly complete, with a few of the smaller-scale questions not answered.  Overall, the profile initially raised no suspicion for me.  So, I started the song and dance that is the eHarmony way, and back and forth we went with questions and such.  That is, until the last stage when the match sent over a cryptic message of not being able to communicate via the system and that I should e-mail her.  And up went the red flag.

Now, most systems out there allow communication up to a certain point, and in this case, eHarmony was on a free communication week, and even if it hadn’t been, we had not reached that final ‘free’ part yet.  Assuming that many of the companies have basic language and text scanned in their internal mail systems, it can be supposed that the person on the other end was avoiding being flagged.

So with this e-mail in hand (my inbox), I decided to see how far this rabbit hole went.  Using a non-personal e-mail address that I setup for mailing lists, I contacted my match with a basic re-introduction and waited.  A few hours later, I received back an incredibly long, detailed e-mail with a few photos attached.  The e-mail was not well written, and the local geographic locations mentioned in it did not make sense in the description.  At this point, I was 100% sure it was a scam and decided to reverse image search the photos, which lead me to a model out of Australia, and then searched the generic line of text to find over 78,000 results showing almost exact copies of the e-mail I had received.

A quick reply back lead to an even longer response from the scammer, again using photos from the model’s profile page and the same content found on many scam reporting websites.  But this time, I was being asked for money, as ‘she’ was stuck in London, unable to get home.  Conveniently, there was already a bank account setup for me to transfer money.  At this point, I had what I needed for this write-up, and so I  marked the account as ‘spam’ and reported the profile to the eHarmony team.

So what can we learn from this little experience?  Well, a few things.  Despite the safeguards in place to help protect those looking for a relationship online, the protection is not perfect, and users need to be educated.  Here are a few tips for you to help spot a potential scammer:

  • Claims of being from the United States but currently visiting overseas
  • Making claims of wanting to fly back to meet, but unable to do so because of work or a tragic incident.
  • Wanting to leave a dating site immediately and use personal e-mail addresses to communicate.
  • Irregular use of the English language, improper use of slang, and over punctuation.
  • Hinting at or asking for money to help secure travel back ‘home’
  • Professionally taken photographs that look straight-out of a runway magazine

Remember, you will never know who is on the other side of that screen until you meet them.  Use safe and cautious measures, never give out personal information, and be aware of the tricks being used on the digital daters of today.

A peek inside a commercially available Android-based botnet for hire

Relying on the systematic release of DIY (do-it-yourself) mobile malware generating tools, commercial availability of mobile malware releases intersecting with the efficient exploitation of legitimate Web sites through fraudulent underground traffic exchanges, as well as the utilization of cybercrime-friendly affiliate based revenue sharing schemes, cybercriminals continue capitalizing on the ever-growing Android mobile market segment for the purpose of achieving a positive ROI (return on investment) for their fraudulent activities.

We’ve recently spotted yet another underground market proposition offering access to Android-based infected devices. Let’s take a peek inside its Web-based command and control interface, discuss its features, as well as the proposition’s relevance within the cybercrime ecosystem.

More details:

Sample screenshots of the commercially available Android-based botnet for hire:

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Spamvertised ‘Customer Daily Statement’ themed emails lead to malware

Cybercriminals continue to efficiently populate their botnets, through the systematic and persistent spamvertising of tens of thousands of fake emails, for the purpose of socially engineering gullible end users into executing the malicious attachments found in the rogue emails.

We’ve recently intercepted a currently circulating malicious campaign, impersonating Barkeley Futures Limited, tricking users into thinking that they’ve received a legitimate “Customer Daily Statement”.

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Spamvertised ‘June invoice” themed emails lead to malware

Cybercriminals continue spamvertising tens of thousands of malicious emails on their way to socially engineer gullible end users, ultimately increasing their botnet’s infected population through the systematic and persistent rotation of popular brands.

We’ve recently intercepted a currently circulating malicious campaign enticing users into executing the fake attachment.

More details:

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Malicious Web-based Java applet generating tool spotted in the wild

Despite the prevalence of Web based client-side exploitation tools as the cybercrime ecosystem’s primary infection vector, in a series of blog posts, we’ve been emphasizing on the emergence of managed/hosted/DIY malicious Java applet generating tools/platforms, highlighting the existence of a growing market segment relying on ‘visual social engineering’ vectors for the purpose of tricking end users into executing malicious/rogue/fake Java applets, ultimately joining a cybercriminal’s botnet.

We’ve recently spotted yet another Web based Java drive-by generating tool, and decided to take a peek inside the malicious infrastructure supporting it. read more…

Webroot returns from Automation Nation 2014

Webroot_AN14_-4845Webroot, the market leader in cloud-based, real-time Internet threat detection, recently returned from the fifth annual Automation Nation in Orlando, hosted by LabTech Software.  Labtech, a robust remote monitoring and management (RMM) platform design and built for managed service providers, hosted the event at the Hilton Bonnet Creek from June 2nd through the 4th.  Hosting over 425 MSP partners and 600 attendees, the event has grown significantly since the previous years.  This was Webroot’s first time attending the conference, coming in as a Diamond Sponsor.

Kicking off the event, Webroot CMO David Duncan helped present during the keynote with the support of Andrew Bagnato, a system engineer for Webroot. Speaking on how security doesn’t have to suck, and that with the integration into LabTech and the advances in the Webroot Intelligence Network (WIN), MSPs had the opportunity to not only manage their clients remotely, but ensure they are protected as well.

Talking about the Webroot Partner Program and the security solutions offered, the onsite team showed that the solutions provided just work, can drive profits, and ultimately don’t suck. With pigs flying left and right, over hear and over there, it was not long until the booth was filled to capacity with partners wanting to learn about the intelligent cloud-based security solutions.  Also shown were demos of LabTech Software integration, which was designed to bring the tools of the Webroot console direct to the MSP’s most used console, saving time in the monitoring of Webroot protected endpoints.

While at the conference, Andrew Bagnato also hosted a breakout session presenting on the next generation of anti-malware, packing the room beyond capacity.  Showing how legacy solutions were not keeping up with the new tricks of incoming threats, Andrew presented on the power of the Webroot Intelligence Network and just how it can help protect endpoints across all the networks from even the most advanced threats.

With the event going non-stop for 3 days, the team is glad to have some rest, but excited to have introduced the security offerings to the LabTech partners.

Long run compromised accounting data based type of managed iframe-ing service spotted in the wild

In a cybercrime ecosystem dominated by DIY(do-it-yourself) malware/botnet generating releases, populating multiple market segments on a systematic basis, cybercriminals continue seeking new ways to acquire and efficiently monetize fraudulently obtained accounting data, for the purpose of achieving a positive ROI (Return on Investment) on their fraudulent operations. In a series of blog posts, we’ve been detailing the existence of commercially available server-based malicious script/iframe injecting/embedding releases/platforms utilizing legitimate infrastructure for the purpose of hijacking legitimate traffic, ultimately infecting tens of thousands of legitimate users.

We’ve recently spotted a long-run Web-based managed malicious/iframe injecting/embedding service relying on compromised accounting data for legitimate traffic acquisition purposes. Let’s discuss the managed service, its features, and take a peek inside the (still running) malicious infrastructure behind it.

More details:

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A peek inside a newly launched all-in-one E-shop for cybercrime-friendly services

Cybercriminals continue diversifying their portfolios of standardized fraudulent services, in an attempt to efficiently monetize their malicious ‘know-how’, further contributing to the growth of the cybercrime ecosystem. In a series of blog posts highlighting the emergence of the boutique cybercrime-friendly E-shops, we’ve been emphasizing on the over-supply of compromised/stolen accounting data, efficiently aggregated through the TTPs (tactics, techniques and procedures) described in our “Cybercrime Trends – 2013” observations.

We’ve recently spotted a newly launched all-in-one cybercrime-friendly E-shop, offering a diversified portfolio of managed/DIY services/products, exposing a malicious infrastructure worth keeping an eye on. Let’s take a peek inside the E-shop’s inventory and expose the fraudulent infrastructure behind it.

More details:

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Malicious JJ Black Consultancy ‘Computer Support Services’ themed emails lead to malware

Relying on the systematic and persistent spamvertising of tens of thousands of fake emails, as well as the impersonation of popular brands for the purpose of socially engineering gullible users into downloading and executing malicious attachments found in these emails, cybercriminals continue populating their botnets.

We’ve recently intercepted a currently circulating malicious campaign, impersonating JJ Black Consultancy.

More details:

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