Threat Lab

Girl Scouts and OpenText empower future leaders of tomorrow with cyber resilience

The transition to a digital-first world enables us to connect, work and live in a realm where information is available at our fingertips. The children of today will be working in an environment of tomorrow that is shaped by hyperconnectivity. Operating in this...

World Backup Day reminds us all just how precious our data is

Think of all the important files sitting on your computer right now. If your computer crashed tomorrow, would you be able to retrieve your important files? Would your business suffer as a result? As more and more of our daily activities incorporate digital and online...

3 Reasons We Forget Small & Midsized Businesses are Major Targets for Ransomware

The ransomware attacks that make headlines and steer conversations among cybersecurity professionals usually involve major ransoms, huge corporations and notorious hacking groups. Kia Motors, Accenture, Acer, JBS…these companies were some of the largest to be...

How Ransomware Sneaks In

Ransomware has officially made the mainstream. Dramatic headlines announce the latest attacks and news outlets highlight the staggeringly high ransoms businesses pay to retrieve their stolen data. And it’s no wonder why – ransomware attacks are on the rise and the...

An MSP and SMB guide to disaster preparation, recovery and remediation

Introduction It’s important for a business to be prepared with an exercised business continuity and disaster recovery (BC/DR) plan plan before its hit with ransomware so that it can resume operations as quickly as possible. Key steps and solutions should be followed...

Podcast: Cyber resilience in a remote work world

The global pandemic that began to send us packing from our offices in March of last year upended our established way of working overnight. We’re still feeling the effects. Many office workers have yet to return to the office in the volumes they worked in pre-pandemic....

5 Tips to get Better Efficacy out of Your IT Security Stack

If you’re an admin, service provider, security executive, or are otherwise affiliated with the world of IT solutions, then you know that one of the biggest challenges to overcome is efficacy. Especially in terms of cybersecurity, efficacy is something of an amorphous...

How Cryptocurrency and Cybercrime Trends Influence One Another

Typically, when cryptocurrency values change, one would expect to see changes in crypto-related cybercrime. In particular, trends in Bitcoin values tend to be the bellwether you can use to predict how other currencies’ values will shift, and there are usually...

Malware Load Points Raise the Complexity Bar

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When malware ends up on an infected machine, one of the first things it will do is to ensure that it will start up again after the victim reboots their computer. For a criminal it makes sense. After all, what good is malware that stops working after a reboot?

In Windows, there are tons of ways for malware to accomplish this small but critical task, most of which involve the Registry. Technical folks call the Registry keys that are used for this purpose load points or auto-start locations. There’s even a pretty good free app from Microsoft that will show you everything configured to start itself up using any of these load points.

The Threat Research Analysts here use their knowledge of load points to fine-tune definitions. Increasingly, we have to kill a load point then reboot the computer to remove a piece of malware. I wanted to call attention to some odd load point trends, where load points are stacked like dominoes, so the action that starts the execution process is several steps removed from the actual execution.

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Why Put Security Into the Cloud?

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This week, Webroot’s Thre@t Reply managed to steal some time with Ian Moyse, who knows a thing or two about the benefits of putting your computer and network security into the cloud, out where the threats are, rather than keeping your security inside your network or on individual computers.

[youtube=http://www.youtube.com/watch?v=JHAZxxWzBWk]

As always, feel free to submit your security question to @webroot, or by email to blog (at) webroot (dot) com, or in the comments below and we’ll get one of our threat researchers to answer it on an upcoming Thre@t Reply video. To see any of our other video replies to reader questions, visit the Webroot channels on YouTube or Vimeo.

MacProtector: Rogue of the Week

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MacProtector and Mac Guard logosThis week, we turn our attention temporarily away from the never-ending stream of rogue security products on the Windows platform and take a closer look at the Mac OS analogue, MacProtector (aka Mac Security, Mac Defender, MacGuard, and–if history serves–soon to be many, many other names).

There’s been a lot of press coverage of these rogues — including a video blog post by us — in the past few weeks, so we thought it was high time we took a deeper dive.

Even though Webroot doesn’t offer an automated removal solution for the Mac, there’s good news for most Mac users — with only a little bit of effort, it’s fairly rudimentary to simply delete the rogue .app and be done with it. In this case, the Activity Monitor (Apple’s GUI process monitor, located by default in the Utilities folder inside the Applications folder) is your best friend.

The program appears as a stub .mpkg installer, which means that the application that installs the program isn’t a container with the full program stuffed inside. The installer drops an app named avRunner.app into the Applications directory, then executes it.

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Thre@t Reply: What’s a Firewall?

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This week’s Thre@t Reply video features Threat Research Analyst Armando Orozco answering one of the most frequently asked questions we receive: What is a firewall, and how does it work? Well, the actual question wasn’t put quite so politely, but that’s the gist of it. Armando is the primary researcher working on the Mobile Security for Android product, but he also researches malware on Windows and Mac malware, as well.

[youtube=http://www.youtube.com/watch?v=p9cK7wkrZRo]

As always, feel free to submit your security question to @webroot, or by email to blog (at) webroot (dot) com, or in the comments below and we’ll get one of our threat researchers to answer it on an upcoming Thre@t Reply video. To see any of our other video replies to reader questions, visit the Webroot channels on YouTube or Vimeo.

Rogue of the Week: Windows Recovery

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Word from the AMR group last week was that there weren’t many changes from the previous week; Many of the same rogue antivirus previously reported in this blog continue to plague the Internet.

This week I decided to focus on a rogue that’s recently become a problem. It goes by the name Windows Recovery, though it’s also been called Ultra Defragger or HDD Rescue by other AV vendors. Bottom line, it’s still a fraudulent program which relies on deception and trickery to convince a victim to fork over some cash for a “fix.” It’s just not a rogue antivirus; Call it a rogue system utility. Fortunately, the damage caused by this rogue is actually relatively straighforward to manually clean up.

The gist of this rogue’s deception comes down to trying to convince the victim that their computer hard drive has experienced some sort of major malfunction. To accomplish this, the rogue does a lot of sneaky stuff: For instance, it flags all files on the boot drive with the “hidden” attribute, then uses registry tricks to prevent Windows from displaying any hidden icons.

It also moves any shortcuts that point to programs (both from the start menu and on the desktop) into the Temp folder, effectively neutering the utility of the Start menu. (We have a free tool that can fix this.) And it uses the Registry to disable the user’s ability to open the Task Manager, changes the system wallpaper (and prevents you from changing that wallpaper), and hides the entire desktop from view. (And we have another free tool that can fix this, too.)

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Chinese Android Trojan Texts Premium Numbers

By Andrew Brandt and Armando Orozco

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A Trojaned application that displays a cutesy image of a 2011 calendar on an Android device’s desktop comes with a nasty surprise: The app sends text messages to a premium service that charges the phone’s owner money.

As first reported by the Taiwan-based AegisLab, a single developer, which went by the name zsone, published the apps to Google’s Android Market. All apps from that developer were pulled from the Market today by Google, though only some of them appeared to contain the undesirable code.

We took a closer look at one of the apps, called iCalendar, that AegisLab was kind enough to share with us, and it didn’t take long to find the malicious code inside. Fortunately for most non-Chinese Android users, the premium numbers reportedly only work within China. We’re still testing to make sure that’s correct.

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Antivirus Center: Rogue of the Week

By Andrew Brandt and Brenden Vaughan

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Our Advanced Malware Removal group reported seeing several cases of a rogue called Antivirus Center this past week. The rogue isn’t new – we began seeing samples of it last year – but has re-emerged as a threat.

This rogue is characterized by a close mimicry of some aspects of Microsoft’s free Windows Defender product, including the use of a program icon that looks like a castle, as well as some distinctive characteristics of its active file components. For example, the rogue’s application consistently uses a naming convention that looks like a long string of random alphanumeric characters, with a .dat extension, located in the Application Data folder of the “All Users” profile. As we’ve written before, no programs should run from the Application Data folder, so anything in that location is automatically suspect.

That said, it’s still going through the same stupid rogue AV motions, with all the exaggerated detections and predictably hilarious bad grammar we’ve come to expect. Read on for more details.

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Thre@t Reply: “Online Shopping” | Part 2 of 2

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In the second of a two-part series with Threat Research Analyst Grayson Milbourne, we answer a question about how to stay safe when shopping online. In the previous video, Grayson discussed how to identify a phishing page. In this episode, he continues his discussion by explaining how to tell whether the site you’re trying to purchase something from is operating safely and whether the site is able to protect your personal information when you click the “buy” button.

[vimeo 23488027]

As always, feel free to submit your security question to @webroot, or by email to blog (at) webroot (dot) com, or in the comments below and we’ll get one of our threat researchers to answer it on an upcoming Thre@t Reply video. To see any of our other video replies to reader questions, visit the Webroot channels on YouTube or Vimeo.

Thre@t Reply: “Online Shopping” | Part 1 of 2

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In the latest Thre@t Reply video, Threat Research Analyst Grayson Milbourne answers a reader’s question about how to avoid being phished. The first step is to be able to identify whether you’re on the legitimate Web site you think you are, and if you’re not, what are the telltale signs that indicate you may be looking at a fake site designed solely to steal your user account and password information.

[youtube=http://www.youtube.com/watch?v=KklPP891bZ8]

To see the second half of the video, or any of our other video replies to reader questions, check out this post or visit the Webroot channels on YouTube or Vimeo.

ROTW: “Total Security” and Antivirus IS

By Brenden Vaughan and Andrew Brandt

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This week, our support and advanced malware removal (AMR) team did not have a lot of new data to report about rogue security products. The most commonly encountered infection continues to be one of the rogues we reported about last week.

While we may refer to it as XP Total Security, it actually chooses one of a series of names at random, based on the operating system on the victim’s computer. Last week’s post contains a more comprehensive list of these names. As previously reported, you can remove the rogue by scanning (with our product, not theirs) while the computer is in Safe Mode.

Its main executable has a random, three-character filename, and gets installed into a random, three-character folder inside the Application Data folder for the user who is currently logged on at the time of the infection. The rogue’s install location is:

 %UserProfile%Local SettingsApplication Data<random><random>.exe

AMR reported seeing another rogue called Antivirus IS. While this is the first time they have mentioned it, Brenden believes it is a bit older, and has been floating around since late last year. Its logo is a blue shield with a single red diagonal stripe; its tagline, “Innovative protection for your PC,” is utter nonsense.
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Rogues of the Week: XP Total Security & MS Removal Tool

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It’s been said that sunlight sanitizes almost everything it shines on. Beginning this week, and every week from now on, we’ll focus a concentrated beam on the rogue antivirus programs our support staff and Threat Research team have been working to remediate.

Rogues have a tendency to switch up their names, user interface, and other outward characteristics, while retaining most of the same internal functionality — and by functionality I mean the fraudulent tricks these forms of malware use to make it difficult for someone to identify them as malicious or remove them from an infected computer. It’s not as though the charlatans behind these scams (or their parents) ever made anything that was actually useful or desirable.

So for our inaugural Rogue of the Week post, we bring you notes on MS Removal Tool and XP Total Security, courtesy of Threat Research Analysts Brenden Vaughan and Stephen Ham.
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Korean Rogues’ Slapfight Bonanza

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The other day, Threat Reseacher Dan Para sent along the video clip below, which gave us all a good laugh. Dan had been researching a Korean-language Trojan downloader, but when he ran the file, he didn’t expect the downloader to retrieve not one…not two…but three separate rogue antivirus products.

The most amusing thing about the video is that these three rogues — named Smartscan, Antiguard, and Bootcare — decided to duke it out amongst themselves to be front-and-center on the desktop. But each time one of the apps would bring itself to the front, both of the others would respond in what can only be generously described as a slap fight. The results were, well, you can see for yourself.

In addition to pushing one another out of the top position, each vied with the other to concoct outrageous numbers of detections on what was, ostensibly, a clean testbed system. Antiguard reported 215 items of concern, while Smartscan reported 225 “detections” and Bootcare reported 245. Like their English-only counterparts, these rogues require you to make a purchase to clean up these purported problems.

[vimeo 22264051]